Singapore Immigration & Checkpoints Authority (ICA)
ICA Building
10 Kallang Road
Singapore 208718

Operating Hours:
Weekdays 8.00 am to 5.00 pm
Saturdays 8.00 am to 1.00 pm
(Sundays & Public Holidays Closed)

Busy days to Avoid:
Mondays, Fridays & Saturdays
Eve of / After Public Holidays

Q-Tickets Issuing Hours:
Weekdays 8.00 am to 4.30 pm
Saturdays 8.00 am to 12.30 pm

For general enquiries or further clarifications on ICA products or services, please contact:

ICA 24-hour Call Centre*: (65) 6391 6100

Fax Number: (65) 6298 0837/ 6298 0843

* This is a 24-hour automated answering service for information of our services and procedures requirements. The Customer Service Officers are available during office hours only.

Website:
http://www.ica.gov.sg